Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information to ensure a safe and trustworthy experience at CarePet.
Your Data Protection
We're committed to transparency about how we handle your personal information. Our privacy policy explains our data practices in clear, understandable terms to help you make informed decisions.
From pet adoption applications to care service bookings, we ensure your information is collected, stored, and used responsibly with the highest security standards.
1. Information We Collect
We collect information to provide better services to our users and help connect pets with loving families.
Personal Information
- Name, email address, phone number
- Address and housing information
- Government-issued ID for verification
- Family and household information
Usage Information
- Website usage patterns and preferences
- Device information and IP address
- Cookies and similar tracking technologies
2. How We Use Your Information
Pet Matching
To match you with suitable pets based on your lifestyle, preferences, and living situation.
Communication
To send appointment confirmations, updates about your adopted pets, and important service announcements.
Safety & Security
To verify your identity and ensure the safety of our pets through background checks when necessary.
Service Improvement
To analyze usage patterns and improve our website functionality and services.
3. Information Sharing
We Never Sell Your Data
CarePet does not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only in these limited circumstances:
- With veterinarians for your pet's medical care
- When required by law or legal process
- With trusted service providers who assist our operations
- In emergency situations to protect pet or human safety
4. Data Security
We implement multiple layers of security to protect your personal information:
Encryption
SSL/TLS encryption for data transmission
Secure Storage
Protected servers with access controls
Access Monitoring
Regular security audits and monitoring
5. Your Rights
You have the following rights regarding your personal information:
Access
Request a copy of the personal information we hold about you.
Correction
Request correction of inaccurate or incomplete information.
Deletion
Request deletion of your personal information (subject to legal requirements).
Opt-out
Unsubscribe from marketing communications at any time.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience:
- Essential cookies for website functionality
- Analytics cookies to understand usage patterns
- Preference cookies to remember your settings
You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.
7. Contact Us About Privacy
If you have questions about this Privacy Policy or want to exercise your rights, contact us:
Questions About Privacy?
If you have any questions about this Privacy Policy or how we handle your personal information, we're here to help.
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